Terms And Conditions
By using our services, you must agree with the following terms of services.
By using our services, you must agree to the following terms of services so read each and every word carefully.
The following is strictly prohibited:
- Illegal use
- Threatening Material
- Fraudulent Content
- Forgery or Impersonation
- Unsolicited Content
- Copyright Infringements
- Collection of Private Date (Unless DPA Registered)
- IRC Networks (Including all IRC Material)
- Peer to Peer software
- As we provide web hosting, not file hosting – so media/download files such as .MP3, MP4, .EXE etc are not allowed. Only active web content is allowed.
- Nulled or pirated softwares/scripts are not allowed to be installed in any way.
Refunds and Cancellations: All sales at Unlimited.PK are final, we provide a 30 days money back guarantee, but we may at our sole discretion we may offer you a refund even after 30 days of activation of your first service. On the other hand, we reserve the right to reject any refund request for any reason, even its within first 30 days of your service. This refund policy excludes refunds for custom packages created and add ons for example Domain Registration Cost. Our 30 days refund policy is only applicable for web hosting packages, and no applicable for domain name registration, domain name renewals or domain name transfers. Some of our web hosting packages come with free domain name – in case of refund request, we will refund your money minus the domain registration cost. You may call us, E-mail us or submit a support ticket from customer’s area to get refund.
Account renewal and expiry: A web hosting account can be suspended at anytime if not paid before/or on the due date. A suspended account is terminated after 7 days of account suspension unless the account owner contact us within 7 days after account suspension.
Support: We provide support related to web hosting only, and we do not provide support related to application specific issues, such as any programming, website code, third-party applications/tools/free software/scripts or any other such issue, even if such programming or third-party application was sold or otherwise provided to you by Unlimited.PK
Unlimited.PK shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Unlimited.PK’s servers going off-line or being unavailable for any reason whatsoever. Furthermore, Unlimited.PK shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Unlimited.PK’ servers. All damages shall be limited to the immediate termination of service.
Below is our customer services timing policy:
Phone call support: 2:00PM – 10:00PM Monday to Friday
WhatsAPP, SMS and E-mail support: 24 hours.
If any client misbehaves or use abuse languages to our staff, then we will suspend or delete his account without any priority notice, and he/she will not get any refund and further support from us. We have full rights to take action against that client.
Backups: We strongly encourage all of our customers to do their own backups on their home computers or CDs to ensure you have ready access to your data in the event, we shall not be responsible for any claimed damages, including incidental or consequential damages of your backup files, lost websites, lost databases etc.
Resource Usage Policy: As our name suggests, we are providing you with Unlimited space and Unlimited Bandwidth/traffic for your websites. As the type of web hosting is shared so there are other customers on the same server. The Unlimited resources are subject to our fair usage policy and if your website start to affect server and/or other clients on server then we reserve the right to suspend/terminate your account to stop it from affecting services for other clients on the same server. The unlimited resources provided are enough for most of our customers but we reserve the right to put limitations in case of excessive usage. The excessive resource usage is determined by us depending on various factors.
Providing infinite space/bandwidth is not possible – unlimited space/bandwidth is possible. Unlimited means that we do not set any kind of limit on your usage and you can use as much as you would like to use for as long as it is reasonable on shared web hosting. Furthermore, below are some limitations for all shared web hosting packages:
CPU: 100% of 1 CPU Core
RAM limit: 1 GB
Entry processes limit: 20
I/O usage limit is 1 MB/s
IOPS limit is 1024
Limit for Number Of Processes: 100
You must not allow other websites or hosting servers to link to files stored in your hosting accounts, and thus steal network traffic. At least 80% of all files and/or total megabytes used in your web hosting account must be a part of actual, active website(s) content, i.e. all content files must have corresponding HTML or PHP files, which link to them. Furthermore, these files may amount to no more than 50% of the customer’s total monthly traffic usage. If requested, you should prove that a given file is a constituent part of an actual page and not only stored on the server within 24 hours of the request.
Free website transfer: We provide a one time free website transfer to all of our new customers if requested within 30 days of order. The maximum size of a website to qualify for a free transfer is 1GB at the moment. If your website is more than 1 GB then we can transfer it for a fee of 1000 per website. The same fee applies if you want to transfer more then one website. Each “Addon” domain on your old web hosting account is considered as a separate website. If you wish to avail website transfer services for second time or after one month of service activation, a fee of Rs. 1000 per 1GB is charged.
We reserve the right to terminate, suspend or cancel our services at any time and you are responsible to keep backup of your data. Customers on sponsored or lifetime offer packages need to make sure that their account’s main domain point to our servers, failure to do so will result in service termination and cancellation of lifetime/sponsored offer.
We also reserve the right to update and/or change terms of services at any time so you are advised to read our terms of services regularly.
Unlimited.PK Terms of Service was last updated on September 01, 2020.